• Ignite real change as a leader in rehabilitation services!
• Competitive salary circa $110,000 - $113,000 PLUS super, relocation assistance, salary packaging, 6 weeks annual leave & MORE!
• Be at the forefront of an innovative program empowering Aboriginal women

About Drug and Alcohol Services Australia (DASA)

For over 40 years, Drug and Alcohol Services Australia (DASA) has been committed to addressing alcohol and drug concerns in Alice Springs and surrounding areas. As a leader in therapeutic community models, DASA provides essential services, including outreach programs, rehabilitation, and alternative-to-custody initiatives.

Our mission is to support individuals in reducing the harmful effects of substance use through care, education, and accommodation.

We envision healthy, safe, and supported communities free from the harmful effects of substance use. Through our programs, we empower individuals to make positive life choices and provide culturally competent care, particularly for First Nations people.

For more information, please visit www.dasa.org.au.

The Opportunity

DASA is seeking a full-time Service Manager - Alternative to Custody (ATC) based in Alice Springs, NT.

This pivotal leadership role is responsible for managing a 10-bed residential rehabilitation program for Aboriginal women engaged with or at risk of entering the justice system. You will oversee the development and delivery of therapeutic, life skills, and cultural programs while ensuring a safe and supportive environment.

Your key responsibilities include:

• Leading and managing program development in line with best practices

• Overseeing occupancy rates and ensuring effective program engagement

• Providing operational supervision and performance management support

• Planning, coordinating, and problem-solving ATC community challenges

• Managing intake processes, resident care, and discharge planning

• Driving continuous improvement initiatives for program effectiveness

• Facilitating team meetings, case reviews, and reporting activities

• Ensuring compliance with WHS standards and therapeutic community regulations

• Engaging with stakeholders, including government agencies and community partners

To find out more, please read the full position description.

About You

To succeed in this role, you will need a strong leadership background, program management experience, and an understanding of therapeutic community models.

Essential qualifications and experience:

• Diploma in Community Services, AOD, Mental Health, Case Management, or Human Services (or willingness to obtain)

• Minimum 7 years’ relevant experience, including management roles

• Strong leadership skills with experience in staff supervision and performance management

• Expertise in therapeutic community models, motivational interviewing, and risk assessment

• Experience developing and implementing rehabilitation programs

• Proven ability to build relationships with stakeholders, external agencies, and community partners

• Cultural awareness and a deep respect for Aboriginal and Torres Strait Islander people

• Valid NT Driver’s License, National Police Clearance, and Working with Children Check (Ochre Card)

• Availability for on-call duties on a rotating roster

Highly regarded skills:

• Experience in change management or project management

• Knowledge of the Northern Territory Aboriginal Justice Agreement

• Familiarity with Mimaso client management system

About the Benefits

When you join DASA, you will be part of a dedicated team committed to social change and rehabilitation. In return, we offer:

• Competitive salary circa $110,000 - $113,000 + salary packaging options

• 6 weeks of annual leave to support work-life balance

• 4 additional paid mental health days per year

• Employee Assistance Program (EAP) for professional support

• Relocation assistance available for the right candidate

• Opportunities for professional development and career progression

Ready to Apply?

This is a rare opportunity to lead an impactful rehabilitation program that empowers Aboriginal women and contributes to reducing incarceration rates in Australia.

If you are passionate about social justice and committed to supporting individuals on their journey toward recovery, we invite you to apply today!

Click Apply Now and take the next step in your career with DASA.